pier

case study 001

case study 00

case study 00

Enhancing the student experience through event discovery.
Enhancing the student experience through event discovery.
Role

Product Designer

Scope

2 months | may '25

Tools

Figma

Project Type

Mobile

Projected impact

1. increase campus event engagement

2. Immerse students into their university community

3. Eliminate the need for students to rely on social media

tl;dr

A fragmented student event experience.

Pier is a mobile app designed to solve a fragmented event landscape at universities. As a student balancing coursework and social life, discovering relevant opportunities can be a challenge as they can be scattered across platforms.

This project explores how a centralized and categorized platform can help students stay informed and engaged, while giving student organizations a direct channel to reach their audience without relying on social media.

goals
  1. Help university students efficiently discover and attend events to enhance their campus experience.

  2. Deliver a single core user flow that outlines the event discovery process to limit the scope.

  3. Gather research under time pressure to validate the core problem and to guide design priorities.

The Problem

The lack of a centralized, student-focused event hub costs both students and clubs valuable connections, engagement, and opportunities.

Competitive Analysis

I proceeded to do a competitive analysis to compile shortcomings, main features and common UX patterns among current solutions to prioritize design decisions.

Existing platforms are too generic, fragmented, and don’t provide effective methods to remind or RSVP.

User Survey

To validate that these shortcomings reflected real student needs, I surveyed three users within the two main user groups: students and club executives.

Students struggle to discover campus happenings outside their immediate networks and social media.

These insights shaped my decision to prioritize the student discovery problem, which affected a larger audience and aligns with a core friction point I experience.

Disclaimer: for a full-scale project, I would conduct more comprehensive research with a larger sample size to validate the problem further.

User Stories

I developed core user stories based on my research to capture the different ways students interact with campus events to identify features that could serve multiple motivations.

“As a new student at Laurier, I want to see all events happening this month, so I can understand what opportunities exist to connect with others.”

“As a student who avoids social media, I want to discover campus events without using those platforms, so I can participate in university life while maintaining my digital boundaries.”

“As a driven student with a busy schedule, I want to stay aware of events I care about, so I can grow my network and make the most of campus life.”
Early Ideation

With these stories and scope decisions, I started sketching. My early explorations revealed what students actually needed to see and do.

My early explorations revealed that filtering and search was essential but didn't belong on the main feed. As a result I was able to refine the user flow into three core steps.


1. Open app > personalized explore page.
2. Filter, search or sort by interest, faculty, or date.
3. Tap event or opportunity for details > RSVP, save or add to calendar.

the solution

Empower students to easily get involved on campus.

Pier serves as a central dock for students to connect with their peers through on campus opportunities, providing students with a single destination where they can browse, filter, and plan to attend events that match their interests.

Balancing simplicity and detail.

The final approach balances the amount of information the user sees at each stage. I constrained myself to a simple colour palette and minimal component for clarity & simplicity. As a result, typography and hierarchy illustrate the importance of each element.

reflections

What I learned

  1. Integrating early and continuous feedback from a vast audience is highly valuable.

  2. Allow yourself to break the rules to accelerate learning: Diving into mid/high-fidelity helped me learn the tools and prevented me from being stagnant.

  3. Learning the basics without getting too ahead of myself, and making sure to clearly balance the project scope with the constraints.

Next Steps

  1. Usability Testing

    As my timeline was constrained I did not conduct usability testing, but if I were to continue this project, I would test with additional users to validate how successfully the design solves the identified problems and iterate based on those findings.

  2. Real World Application

    In retrospect, I do believe that creating a standalone app solves the problem, but student adoption could be challenging. an efficient solution and strategic opportunity for Instagram would include creating a native events feature. However, though this would not solve the problem entirely for students off of social media.

    In the future, I may consider expanding on this idea further and creating my interpretation of this feature.

What I learned

  1. Integrating early and continuous feedback from a vast audience is highly valuable.

  2. Allow yourself to break the rules to accelerate learning: Diving into mid/high-fidelity helped me learn the tools and prevented me from being stagnant.

  3. Learning the basics without getting too ahead of myself, and making sure to clearly balance the project scope with the constraints.

Next Steps

  1. Usability Testing

    As my timeline was constrained I did not conduct usability testing, but if I were to continue this project, I would test with additional users to validate how successfully the design solves the identified problems and iterate based on those findings.

  2. Real World Application

    In retrospect, I do believe that creating a standalone app solves the problem, but student adoption could be challenging. an efficient solution and strategic opportunity for Instagram would include creating a native events feature. However, though this would not solve the problem entirely for students off of social media.

    In the future, I may consider expanding on this idea further and creating my interpretation of this feature.